01
Order Confirmation
Your order and payment details are reviewed by our showroom team.
From our showroom to your door
Shipping, handled with care.
Every order is inspected, protected and coordinated personally to preserve the quality of your eyewear or timepiece throughout its journey.
Careful Processing
Orders are checked and prepared before dispatch.
Secure Packaging
Frames and watches are protected for transit.
Tracked Delivery
Tracking is shared after courier handover.
Delivery Support
Our team remains available until delivery.
Dispatch Journey
What happens after you order
Our team coordinates each shipment from the physical showroom. This personal handling helps us confirm the exact item, packaging and delivery details before dispatch.
Delivery availability
Delivery timelines depend on the destination PIN code, product preparation and courier serviceability. Our team confirms the expected window during order processing.
02
Quality Inspection
The product, accessories and applicable warranty materials are checked.
03
Protective Packing
Each item is packed using product-appropriate protective materials.
04
Courier Handover
A trusted delivery partner receives the parcel and tracking is shared with you.
Inspection on arrival
Please inspect the outer package at delivery. If it appears materially damaged or tampered with, photograph it before opening and contact our team promptly with your order details.
Tracking & assistance
Tracking details are shared after dispatch. Courier updates can occasionally take time to refresh; our showroom can help if movement is not visible after the first scan.
Need delivery help?
Speak with our showroom team.
We can check serviceability, order status and tracking support.